Polite Plumbers: A Refreshingly Fun Plumbing Opportunity

Polite Plumbers is making waves as New Zealand’s most recognisable plumbing brand, combining expert service with unbeatable personality. With quirky branding, famous vans, and stellar customer service, we’ve revolutionised the plumbing industry—one polite professional at a time.

A Unique Plumbing Franchise Opportunity

Polite Plumbers offers franchise partners the chance to own a thriving plumbing business backed by a highly visible, cheeky-yet-professional brand that Kiwis already love and trust. Our bold marketing approach, combined with top-tier plumbing solutions, has earned us national media attention and cemented our reputation as the friendliest plumbers in town.

As a franchise partner, you’ll benefit from our proven systems and processes, ensuring you hit the ground running. Enjoy access to:

• Exclusive Territories: Build a loyal customer base in your designated area.
• Comprehensive Training: We’ll prepare you to deliver industry-leading service, Polite Plumbers-style.
• Marketing & Branding Support: From website management to custom branding materials, our team ensures maximum exposure for your franchise.
• Full CRM & Call Centre Support: Spend less time managing inquiries and more time on the tools.

With a low entry cost, high-value partnerships, and a brand that makes plumbing look good, this is your chance to tap into a lucrative market with plenty of room for growth.

Meet the Franchisor

Steve Terblanche, the creative genius behind Polite Plumbers, knows how to stand out in a crowded industry. Launching the brand in 2020 with his sharp wit and plumbing expertise, Steve turned heads (and pipes) with his cheeky van branding and commitment to superior service.

Under his leadership, Polite Plumbers has quickly grown from a one-man operation into a team of over ten highly skilled professionals. Featured on The Project, Radio NZ, and The Spinoff, Steve has proven that humour, professionalism, and hard work are the winning formula for plumbing success.

Now, Steve is looking for like-minded franchise partners to help expand Polite Plumbers across New Zealand. With a proven business model, strong brand awareness, and a supportive team, Steve’s vision is to bring “drip-free days” and a touch of politeness to homes and businesses nationwide.

What We Look for in a Franchise Partner

• Licensed plumber with 10+ years of experience
• Professionals aged 30–50 with a polished and approachable demeanour
• Strong work ethic and great communication skills
• Punctual, polite, and reliable
• Must dress and present professionally (long pants are non-negotiable!)
• Enthusiasm for delivering exceptional service with a smile

Why Join Polite Plumbers?

• Strong Brand Visibility: Be part of a widely recognised and beloved plumbing brand.
• Low Entry Costs: Affordable start-up with high earning potential.
• Extensive Support: Training, call centre services, CRM management, and marketing are all handled by HQ.
• Kainga Ora Partnerships: Benefit from our trusted relationships and steady contracts.
• Proven Systems: Simplified processes designed for long-term success.

At Polite Plumbers, you’re not just fixing pipes—you’re building a future with a brand customers love.